Terms of service and Policy

SMS Terms & Conditions

EFFECTIVE DATE: January 1, 2024

Introduction:

Please carefully review the following terms and conditions. By checking the box to sign up for one or more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from SureTemp Control Inc. (“SureTemp") and others texting on its behalf, including text messages made with an autodialer, at the telephone number(s) that you provide. You may opt-out of these communications at any time. Consent to receive marketing text messages is not required to purchase any goods or services.

You also accept and agree to be bound by these SMS Terms and Conditions, the Website Terms of Use, our Privacy Policy, and any other applicable terms and agreements related to your use of SureTemp's services.
 

Program Description:

SureTemp, its independently owned and operated organization, and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver SureTemp text messages to you. SureTemp text messages are intended to provide you with information about upcoming service appointments and SureTemp's goods and services (e.g., SureTemp-sponsored events, coupons, promotions, product launches, sweepstakes, and contests).
 

Message Frequency:

The number of SureTemp text messages that you receive will vary depending on how many of SureTemp’s text messaging programs for which you sign up to receive messages. You will receive a maximum of five (5) marketing related messages per month. The frequency of non-marketing messages will vary as such messages will be directly related to a scheduled or recently completed service call.
 

Cost:

Message and data rates may apply to each text message sent or received in connection with SureTemp text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. SureTemp does not impose a separate fee for sending SureTemp text messages.
 

Supported Carriers:

Supported carriers may change from time to time, but currently include AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, and Cellular One, among others.
 

How to Opt-In:

To opt-in to receive text messages from a SureTemp text messaging program, please contact us at 1-847-893-9092; select the appropriate option when scheduling services at www.suretempcontrol.com ; or follow other such instructions provided by the SureTemp team.
 

How to Opt-Out:

To stop receiving text messages from a specific SureTemp text messaging program, text STOP to the ten digit number for the text messaging program from which you no longer wish to receive message (i.e., the ten digit number from which its text messages are being sent). You will then receive confirmation of your opt-out of that text messaging program.
 

Your Mobile Telephone Number:

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying SureTemp immediately if you change your mobile telephone number. You agree to indemnify SureTemp in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify SureTemp if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Access or Delivery to Mobile Network is Not Guaranteed:

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of SureTemp’s control, and SureTemp is not responsible or liable for issues arising from them.

Support/Help:

To request more information, text HELP to the ten digit short code for the text messaging program about which you have questions (i.e., the ten digit number from which its text messages are being sent). You may also receive help by contacting us at 1-847-892-9092 or submitting a “contact us” form at www.suretempcontrol.com.

Eligibility:

To receive SureTemp text messages, you must be a resident of the United States and 18 years of age or older. SureTemp reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions:

SureTemp may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to www.suretempcontrol.com/contact-us agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive SureTemp text messages will indicate your acceptance of those changes.

Termination of Text Messaging:

SureTemp may suspend or terminate your receipt of SureTemp text messages if SureTemp believes you are in breach of these SMS Terms and Conditions. Your receipt of SureTemp text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. SureTemp reserves the right to modify or discontinue, temporarily or permanently, all or any part of SureTemp text messages, with or without notice.

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The following Terms and Conditions apply only to Time and Material (T&M) Service Work (Work performed under Full Service Maintenance Agreements, Preventative Maintenance Agreements, Fixed-Price Agreements and/or Time and Material Agreements shall be governed by the Terms and Conditions contained in the agreement(s) executed by the Customer and SureTemp Control)

• Customer shall permit SureTemp Control Inc. free and timely access to areas and equipment, and allow SureTemp Control Inc.  to start and stop the equipment to inspect the totality of the system, the equipment, or the maintenance records.
• Services are being performed as required by the Customer and it is specifically understood that SureTemp Control Inc.  has not had a previous opportunity to inspect the totality of the system, the equipment, or the maintenance records.
• Under no circumstances, whether arising in contract, tort (including negligence), equity or otherwise, will SureTemp Control Inc. be responsible for loss of use, loss of profit, increased operating or maintenance expenses, claims of Customer's tenants or clients, or any special, indirect, or consequential damages.